Retail HR Partner: People, Strategy & Growth

Tourneau|Bucherer; New York (NY); On-site; USD 110,000 - 120,000; Full time

Job summary

Tourneau|Bucherer in New York City seeks a Retail HR Business Partner to support our luxury retail stores. You will manage day-to-day HR, local strategy, recruitment, employee relations, compliance, and partnerships with field leadership and central HR to drive the HR agenda.

Based at the NYC corporate office with some field presence, the role emphasizes talent development, performance reviews, onboarding, retention, and payroll/FT E budgets, ensuring an inclusive, high-performing culture in a

Qualifications

• 5+ years of experience in HR, preferably in luxury/high-end retail or hospitality.
• Bachelor’s degree in HR, business administration or related field.
• Knowledge of basic employment and labor laws.
• Expertise in employee relations, compensation & benefits, training, organizational design, workforce planning, and staffing.
• Strong verbal and written communication; interpersonal and time management skills.
• Discretion and confidentiality at all times.
• People-centric, self-starter able to thrive in fast-paced environment.
• Continuous improvement mindset; adaptability to new systems.

Responsibilities

• Provide full HR support day-to-day including recruitment, employee relations/investigations, local compliance, talent development, and inquiries.
• Partner with HR team to develop and execute HR programs and strategies.
• Build strong partnerships with field teams; foster accountability and inclusivity.
• Serve as first point of contact for market employee relations issues and guidance to management.
• Manage investigations and coordinate resolutions with management and legal when needed.
• Involvement in full lifecycle recruitment from posting to onboarding.
• Accountability for payroll and FTE budgets to goal.
• Ensure onboarding program is used for positive onboarding and retention.
• Support offboarding processes including documentation, final pay, exit interviews.
• Collaborate with leadership to develop people strategies: succession, development, engagement, culture.
• Maintain HR documents for the area.
• Process employee changes through proper channels.
• Develop internal partnerships; act as trusted advisor.
• Lead company-wide processes like policy changes, performance reviews, open enrollment.
• Prepare cyclical and ad hoc reporting and presentations.
• Stay informed on HR trends, regulations, and technology.
• Ensure local compliance with company and regulatory requirements; audits and training.
• Local champion for recognition programs and event coordination.
• Support employee inquiries regarding policy, benefits, leave; liaise with central HR.
• Continuously evaluate effectiveness of HR processes; recommend improvements.

Skills

HR experience

Employee relations

Compensation & benefits

Training & development

Workforce planning

Recruitment

Communication

Confidentiality

MS Office

HRIS

Education

Bachelor's degree in HR or related field

Job description

Tourneau|Bucherer in New York City seeks a Retail HR Business Partner to support our luxury retail stores. You will manage day-to-day HR, local strategy, recruitment, employee relations, compliance, and partnerships with field leadership and central HR to drive the HR agenda.

Based at the NYC corporate office with some field presence, the role emphasizes talent development, performance reviews, onboarding, retention, and payroll/FT E budgets, ensuring an inclusive, high-performing culture in a