Senior HR Generalist - Employee Relations & Talent (Retail)

Jobtailor; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor in New York, NY seeks an experienced HR partner to lead employee relations, performance management, recruitment, compensation, and talent management across multiple brands and North American markets. You will own end-to-end investigations, coach leaders, interpret policies, manage onboarding through offboarding, coordinate HR projects, and maintain HRIS data with accuracy.

This is a hands-on role requiring strong communication, project leadership, and discreet handling of confidential

Qualifications

• 5–7+ years of progressive HR experience with independent ownership of employee-relations investigations.
• Retail or luxury retail/fashion experience strongly preferred.
• Comfort operating across multiple brands and North American markets (US/Canada/Mexico).
• Strong working knowledge of HRIS systems (Workday/ADP/SuccessFactors).
• Excellent documentation for case files and confidential material.
• Solid employment-law knowledge across markets supported.
• Able to apply HR policy independently and handle sensitive matters.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office 365 (Word/PowerPoint/Excel).
• Experience coaching and leading investigations.

Responsibilities

• Provide broad HR partnership across employee relations, performance management, recruitment, compensation, and talent management.
• Independently lead ER meetings and cases end-to-end, including investigations and coaching decisions.
• Partner with HR leadership on complex, high-risk cases.
• Interpret and apply HR policy to employee situations.
• Own the administrative employee lifecycle from onboarding through offboarding.
• Coordinate full-cycle recruitment logistics for leadership and select roles.
• Coordinate manager training logistics and materials on HR topics.
• Lead HR projects such as policy rollouts, engagement surveys, and workforce planning.
• Compile HR metrics into leadership-ready reporting.
• Manage internship program end-to-end, including recruitment and rotation scheduling.
• Lead employee engagement initiatives including DEI programs and internal communications.
• Maintain HRIS data and monthly audits.
• Support talent management administration including succession planning and calibration.

Skills

Employee relations

Performance management

Full-cycle recruitment

HR policy interpretation

Data analysis

Project management

Documentation accuracy

Employment law knowledge

Coaching

Discretion

Presentation skills

Communication

MS Office 365

Tools

Workday

ADP

SuccessFactors

Office 365

Job description

Jobtailor in New York, NY seeks an experienced HR partner to lead employee relations, performance management, recruitment, compensation, and talent management across multiple brands and North American markets. You will own end-to-end investigations, coach leaders, interpret policies, manage onboarding through offboarding, coordinate HR projects, and maintain HRIS data with accuracy.

This is a hands-on role requiring strong communication, project leadership, and discreet handling of confidential