Retail HR Intern: Hands-On 10-Week Experience

Hy-Vee, Inc.; Austin (MN); On-site; USD 19,000 - 28,000; Part time

Job summary

Hy-Vee’s Retail Human Resources Internship offers hands-on HR experience in a real retail store. Over 10 weeks you complete self-paced modules and immersive store training, building skills in recruiting, employee relations, scheduling and more alongside an experienced management team.

Pursuing an HR-related degree? This program provides real-world, resume-impacting exposure in a fast-paced environment that values service, teamwork and integrity.

Qualifications

• Currently pursuing a degree in an applicable field.
• Strong written and verbal communication.
• Ability to handle confidential information with discretion.
• Interest in HR or related field.

Responsibilities

• Complete the Retail Human Resources Activity Book within the 10-week program.
• Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters.
• Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores.
• Support the hiring process including interviewing and placement of specified positions.
• Assist with conducting new employee orientations and training.
• Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins.
• Handle customer complaints and assist with follow-up and thank-you correspondence.
• Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one.
• Assist customers with finding products, reaching items, and carrying heavy purchases.
• Attend weekly staff meetings and assistant manager meetings.
• Answer phone calls and provide friendly, helpful service to customers who call.
• Handle confidential employee records and sensitive information with strict discretion.
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies.
• Assist in other store areas and take on special projects as needed.
• You'll receive direction and support from: Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor.

Education

Pursuing degree in HR or related field

Tools

Word processing

Spreadsheets

Email applications

Job description

Hy-Vee’s Retail Human Resources Internship offers hands-on HR experience in a real retail store. Over 10 weeks you complete self-paced modules and immersive store training, building skills in recruiting, employee relations, scheduling and more alongside an experienced management team.

Pursuing an HR-related degree? This program provides real-world, resume-impacting exposure in a fast-paced environment that values service, teamwork and integrity.