Retail Health Operations Lead: Customer Service & Growth

CVS Health; Denton (TX); On-site; USD 2,617,000 - 3,995,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. You will drive store execution and performance while building consumer loyalty through exceptional customer service and strong leadership.

The role reports to the Store Manager and emphasizes teamwork, accountability, and service excellence in a fast-paced retail setting. Responsibilities include managing store operations, sales, staffing, training, and financial controls.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Leadership

Supervision

Influencing

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. You will drive store execution and performance while building consumer loyalty through exceptional customer service and strong leadership.

The role reports to the Store Manager and emphasizes teamwork, accountability, and service excellence in a fast-paced retail setting. Responsibilities include managing store operations, sales, staffing, training, and financial controls.