Retail General Manager: Lead Teams, Grow Profitable Stores

Staples, Inc.; Town of Camillus (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

Career development program

Weekly pay

Medical benefits

401(k) with company match

Associate store discount

Job summary

Staples, Inc. is seeking a General Manager to lead a store with a strong focus on customer service, community engagement, and team development. You will drive merchandise sales, print and marketing services, and the store’s retail operations.

The role emphasizes delivering total solutions to customers and building a consultative selling environment that boosts margins and YoY performance. Candidates should have retail management experience and a degree.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager.
• Store Operations experience with analysis, planning, financial acumen and driving results.
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution.
• Experience developing a team in operational excellence to drive profitable YOY sales and margins.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.
• Staples does not sponsor applicants for work visas for this position.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Lead merchandise sales, print & marketing services and retail operations.
• Drive profitable sales and margin while reducing variability and improving performance YoY.
• Coach every manager and supervisor to create a culture of consultative selling and total solutions.
• Overall leadership of running a store; additional responsibilities as needed or assigned.

Skills

Leadership

Customer service

Sales

Team development

Store operations

Financial acumen

Coaching

Total solutions

Education

Bachelor’s Degree in Business or related field

Job description

Staples, Inc. is seeking a General Manager to lead a store with a strong focus on customer service, community engagement, and team development. You will drive merchandise sales, print and marketing services, and the store’s retail operations.

The role emphasizes delivering total solutions to customers and building a consultative selling environment that boosts margins and YoY performance. Candidates should have retail management experience and a degree.