Retail General Manager: Lead Teams, Drive Results & Growth

Victra - Verizon Authorized Retailer; Phoenix (AZ); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

401K Match

Tuition Reimbursement

Diversity, Equity, & InclusionEmployee

Referral Bonus

Job summary

Victra - Verizon Authorized Retailer is seeking a General Manager to lead a high‑performing sales team and deliver outstanding guest experiences. You will coach staff, drive sales targets, manage daily store operations, and mentor an Assistant General Manager to ensure seamless leadership.

You will oversee staffing, training, inventory controls, and performance metrics in a fast-paced environment, striving for consistent growth and customer satisfaction while representing the Victra brand with

Qualifications

• Minimum 1–3 years in retail sales, with 2+ years in a leadership/supervisory role.
• Experience managing a commissions-based sales environment.
• Proven track record of hitting team and individual sales goals.
• Ability to balance multiple priorities in a fast-paced setting.

Responsibilities

• Build, develop, and mentor your sales team.
• Lead and coach through the sales process: Every Guest Every Time.
• Attract and retain top talent; act as brand advocate for Victra.
• Deliver ongoing sales training and performance reporting.
• Own store success including staffing, scheduling, and labor controls.
• Resolve guest escalations promptly and communicate company priorities.

Skills

Leadership

Coaching

Sales excellence

Customer service

Team development

Education

High school diploma or GED

Job description

Victra - Verizon Authorized Retailer is seeking a General Manager to lead a high‑performing sales team and deliver outstanding guest experiences. You will coach staff, drive sales targets, manage daily store operations, and mentor an Assistant General Manager to ensure seamless leadership.

You will oversee staffing, training, inventory controls, and performance metrics in a fast-paced environment, striving for consistent growth and customer satisfaction while representing the Victra brand with