Retail General Manager: Lead Team, Drive Experience

Goose Creek Distribution Inc; Onley (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

Goose Creek Distribution Inc is seeking a General Manager to oversee the entire store operation, drive profitability, and ensure customer and associate satisfaction. The role requires selecting, developing, and leading a high-performing team to meet organizational objectives and brand standards.

You will manage day-to-day tasks, scheduling, timekeeping, payroll, and regulatory compliance while maintaining safety, inventory, and store appearance.

Qualifications

• Experience managing a retail store or similar operation.
• Proven leadership and team development skills.
• Knowledge of store safety, loss prevention, and compliance.
• Ability to manage payroll and scheduling.
• Strong customer service and conflict resolution.

Responsibilities

• Ensure a pleasant shopping experience and respond to customer inquiries.
• Supervise day-to-day tasks and performance of team associates.
• Recruit, hire, train, coach, and manage performance.
• Plan schedules and coordinate daily assignments.
• Ensure accuracy of employee time keeping and payroll reporting.
• Verify age with valid I.D. for age-restricted sales and comply with regulations.
• Implement safety, security, quality, and store operations policies.
• Process store invoices daily.
• Prepare daily deposit and complete daily paperwork and store reports.
• Conduct periodic inventories.
• Maintain a clean, well-stocked store appearance.
• Ensure profitability and avoid conflicts of interest.
• Perform duties in compliance with laws.

Skills

Customer service

Team leadership

Payroll accuracy

Scheduling

Conflict resolution

Job description

Goose Creek Distribution Inc is seeking a General Manager to oversee the entire store operation, drive profitability, and ensure customer and associate satisfaction. The role requires selecting, developing, and leading a high-performing team to meet organizational objectives and brand standards.

You will manage day-to-day tasks, scheduling, timekeeping, payroll, and regulatory compliance while maintaining safety, inventory, and store appearance.