Retail Assistant Manager: Lead Store Operations

Goose Creek Distribution Inc; Woodside (DE); On-site; USD 42,000 - 62,000; Full time

Job summary

Goose Creek Distribution Inc. is seeking an Assistant Manager to support the General Manager in overseeing the store’s operations and to help meet corporate performance goals.

You will help train hourly associates and ensure a smooth daily workflow across all store tasks. The role requires leadership, a strong commitment to customer service, and the ability to work varied shifts, including weekends and holidays.

Qualifications

• Possess a positive commitment to customer service.
• Be a leader in following all Company policies and procedures.
• Provides motivation and learning opportunities for fellow team members.
• Assists with effectively implementing solutions to store challenges.
• Displays outstanding work ethics at all times in the areas of honesty, efficiency, professionalism and dependability.
• Displays punctuality and a neat appearance.
• Displays initiative in improving store and personal performance.
• Be knowledgeable of store merchandise including products, pricing and promotions.
• Always demonstrates leadership qualities.
• Must be able to work all shifts including weekends and holidays and will typically work and supervise shifts on an alternating basis with the General Manager.
• Must pass the background check and drug free workplace requirements.
• Must possess a valid drivers license.

Responsibilities

• Ensures a pleasant shopping experience for all customers, responds to customer complaints or inquiries.
• Assists with supervising the day-to-day task assignment and performance of team associates.
• Assists with the management of all matters relating to associates and the store team - training and coaching.
• Assists with planning and preparing work schedules and coordinates daily assignments and activities of associates.
• Adheres to all city, county, and state regulations including verifying age with a valid I.D. for any age restricted sales.
• Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.
• Processes store invoices on a daily basis.
• Prepares daily deposit.
• Completes daily paperwork and other store reports.
• Conducts periodic store inventories.
• Maintains a clean, well-stocked store appearance at all times.
• Ensures profitability.
• All situations must be avoided that may create a conflict of interest including outside employment in a similar business.
• All duties must be performed in a manner that is free from unlawful harassment.
• The Assistant Manager will be able and willing to perform all duties of a typical store associate.

Skills

Customer service

Leadership

Team coaching

Scheduling

Policy compliance

Professionalism

Dependability

Punctuality

Job description

Goose Creek Distribution Inc. is seeking an Assistant Manager to support the General Manager in overseeing the store’s operations and to help meet corporate performance goals.

You will help train hourly associates and ensure a smooth daily workflow across all store tasks. The role requires leadership, a strong commitment to customer service, and the ability to work varied shifts, including weekends and holidays.