Retail General Manager — Lead High-Volume Stores & P&L

Pilot Travel Centers LLC.; Black River Falls (WI); On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J seeks a Retail General Manager to oversee high-volume retail facilities and restaurant operations. You will lead teams, drive sales, manage inventory and ensure customer satisfaction across locations, while upholding company standards and optimizing profitability.

The role requires strong leadership, flexibility in scheduling, and a proven track record of managing financial results in fast-paced retail or service environments.

Qualifications

• Minimum 2–3 years of management experience in retail, restaurant, grocery or service with financial responsibility.
• Proven ability to lead teams, drive sales and maintain customer-focused culture.
• Experience with high-volume operations and P&L oversight.

Responsibilities

• Drive sales and manage the retail facility and restaurant operations.
• Lead, coach and develop teams through staffing, interviewing, hiring and training.
• Track inventory and provide exceptional customer service.
• Perform P&L analysis and maintain vendor relationships.
• Meet customer expectations and conduct regular team meetings.

Skills

Leadership

P&L accountability

Customer service

Job description

Pilot Flying J seeks a Retail General Manager to oversee high-volume retail facilities and restaurant operations. You will lead teams, drive sales, manage inventory and ensure customer satisfaction across locations, while upholding company standards and optimizing profitability.

The role requires strong leadership, flexibility in scheduling, and a proven track record of managing financial results in fast-paced retail or service environments.