Retail General Manager — High-Volume Leadership & Growth

Pilot-Company-3; Council Bluffs (IA); On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Fuel discount

Medical/Dental/Vision plan

401(k)

FSA

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume travel center operations, including retail and restaurant profit, guest satisfaction and daily P&L management. You will lead staffing, training and performance, ensuring sales growth and consistent service.

The role requires 2–3 years of retail or hospitality management, the ability to work nights, days, weekends and holidays, and a proven track record of building a customer-focused culture in a fast-paced

Qualifications

• Integrity and accountability at the managerial level.
• Excellent team leadership skills.
• Ability to work a flexible schedule including nights, days, weekends and holidays.
• 2–3 years of management experience in retail, restaurant, grocery or service industry with responsibility for financial results.
• Proficiency in creating and maintaining a customer-focused culture.

Responsibilities

• Driving sales.
• Managing team members.
• Performing P&L analysis.

Skills

Team leadership

P&L accountability

Flexible schedule

Customer focus

Job description

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume travel center operations, including retail and restaurant profit, guest satisfaction and daily P&L management. You will lead staffing, training and performance, ensuring sales growth and consistent service.

The role requires 2–3 years of retail or hospitality management, the ability to work nights, days, weekends and holidays, and a proven track record of building a customer-focused culture in a fast-paced