Retail General Manager - Furniture Showroom Leader

Broad River Retail; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401K matching

Paid time off

Employee discount

Career growth opportunities

Job summary

Broad River Retail is seeking a hands-on General Manager in Durham, NC. You will lead 10+ Home Furnishing Consultants, drive sales, mentor staff, and uphold showroom standards to deliver a premier customer experience.

You’ll implement sales strategies, recruit top talent, and coach teams to exceed revenue and service targets. The role requires 5+ years in furniture sales management, a track record of high performance, and strong communication skills.

Qualifications

• Minimum 5 years of experience in furniture sales management, including store-level general management.
• Proven success in high-volume, fast-paced, commission-based retail environments.
• Strong leadership background with experience managing teams of 10+ associates.
• Excellent interpersonal, communication, and presentation skills.
• High level of professionalism and discretion when handling confidential information.
• Strong problem-solving, analytical, and time-management abilities.
• Self-motivated, quick learner able to manage multiple tasks independently.
• Proficient with technology, including iPads, tablets, and basic math skills.
• Willingness to work a flexible 40+ hour schedule, including nights and weekends.

Responsibilities

• Lead all sales activities and initiatives.
• Oversee consistent implementation of processes and policy standards across stores.
• Own and drive sales performance in a retail location with 10+ consultants.
• Recruiting, hiring, and retaining top talent.
• Instruct, demonstrate, practice, and validate a defined sales process with your team.
• Collaborate to exceed customer expectations and maintain showroom standards.

Skills

Leadership

Sales management

Customer focus

Communication

Time management

Job description

Broad River Retail is seeking a hands-on General Manager in Durham, NC. You will lead 10+ Home Furnishing Consultants, drive sales, mentor staff, and uphold showroom standards to deliver a premier customer experience.

You’ll implement sales strategies, recruit top talent, and coach teams to exceed revenue and service targets. The role requires 5+ years in furniture sales management, a track record of high performance, and strong communication skills.