Retail General Manager

Hader Solutions; Town of Amherst (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Hader Solutions in New York seeks a General Manager to lead a retail store and own overall performance, including driving sales, profitability, and delivering an exceptional customer experience.

You will recruit, train, and coach a high-performing team, manage day-to-day operations, oversee merchandising and inventory, and ensure adherence to company standards. The role rewards leadership, integrity, and community engagement.

Qualifications

• Strong leadership and people development skills.
• Solid operational and retail management knowledge.
• Ability to improve sales and profitability.
• Commitment to exceptional customer service and company standards.

Responsibilities

• Lead, recruit, train, and coach a high-performing team.
• Manage day-to-day store operations and ensure operational excellence.
• Oversee merchandising and inventory control to support product availability and sales goals.
• Maintain adherence to company standards and policies.
• Foster a team-oriented, customer-focused culture grounded in integrity and accountability.
• Contribute to community involvement initiatives.

Skills

Leadership

Retail management

Sales improvement

Customer service

Job description

General Manager to lead a retail store and own overall performance, including driving sales, profitability, and delivering an exceptional customer experience.

Key Responsibilities Include

• Lead, recruit, train, and coach a high-performing team.
• Manage day-to-day store operations and ensure operational excellence.
• Oversee merchandising and inventory control to support product availability and sales goals.
• Maintain adherence to company standards and policies.
• Foster a team-oriented, customer-focused culture grounded in integrity and accountability.
• Contribute to community involvement initiatives.

Qualifications & skills: Strong leadership and people-development skills, solid operational and retail management knowledge, ability to improve sales and profitability, and commitment to exceptional customer service and company standards.