Retail General Manager

Wynen's; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Wynen's is seeking a General Manager to lead our Cleveland retail store, driving overall performance in sales, profitability, and delivering an exceptional customer experience.

You will own store results, recruit and develop a strong team, oversee daily operations, and ensure adherence to standards. This role emphasizes community involvement and a customer-first mindset to grow the business.

Qualifications

• Proven retail leadership, strong coaching and people management skills, operational competence (merchandising and inventory), and a customer-first approach.

Responsibilities

• Own store results and ensure a consistently high standard of customer service.
• Recruit, train, and coach a high-performing team; support accountability and staff development.
• Manage daily store operations, including merchandising and inventory control.
• Ensure adherence to organizational standards and operational best practices.
• Monitor performance and lead initiatives that improve store effectiveness and customer satisfaction.
• Operate with a team-oriented, customer-focused mindset grounded in integrity and community involvement.

Job description

General Manager to lead a retail store and drive overall performance, including sales, profitability, and an exceptional customer experience.

• Own store results and ensure a consistently high standard of customer service.
• Recruit, train, and coach a high-performing team; support accountability and staff development.
• Manage daily store operations, including merchandising and inventory control.
• Ensure adherence to organizational standards and operational best practices.
• Monitor performance and lead initiatives that improve store effectiveness and customer satisfaction.
• Operate with a team-oriented, customer-focused mindset grounded in integrity and community involvement.

Qualifications & Skills:

Proven retail leadership, strong coaching and people management skills, operational competence (merchandising and inventory), and a customer-first approach.