Retail Fulfillment & Guest Experience Lead

Goodwill of North Georgia; Atlanta (GA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

25% employee discount

Health, dental and vision insurance

Uniforms provided

Free job skills training

Job summary

Goodwill of North Georgia seeks a Retail Associate to support guest experiences, process donations, and stock the sales floor. You will engage customers, maintain visual merchandising, and operate the register while upholding brand standards across a fast-paced store network.

Qualified candidates will demonstrate strong English communication, teamwork, and the ability to work independently. Excellent organizational skills and safety awareness are essential for success in this role.

Qualifications

• High School Diploma or GED preferred.
• Strong English communication (oral and written).
• Detail oriented; able to work in a fast-paced environment.
• Able to work independently and in a team.
• Must be 18+ to operate forklift per safety policy.

Responsibilities

• Greet guests, deliver strong guest experience, and promote the brand.
• Maintain a professional, patient, and guest-first attitude.
• Transition products to the retail floor with attention to detail and urgency.
• Execute and maintain visual merchandising strategies.
• Accurately handle point-of-sale transactions.
• Identify and solve problems; involve management when needed.
• Communicate clearly with management, peers, and guests.
• Promote cooperation and teamwork with peers.
• Follow training playbooks, e-learning, and work instructions.
• Keep the work area neat, clean, and organized at all times.
• Adhere to safety policies and report hazards or injuries.

Skills

Guest service

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Goodwill of North Georgia seeks a Retail Associate to support guest experiences, process donations, and stock the sales floor. You will engage customers, maintain visual merchandising, and operate the register while upholding brand standards across a fast-paced store network.

Qualified candidates will demonstrate strong English communication, teamwork, and the ability to work independently. Excellent organizational skills and safety awareness are essential for success in this role.