Retail Front-End Team Lead

Sam's Club; West Jordan (UT); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off and leave options

Employee discounts

Job summary

Sam's Club in West Jordan, UT is seeking a front-end supervisor to assist management in supervising associates, guiding member service approaches, and ensuring compliance with company policies and procedures.

You will recruit, hire, schedule, coach, and evaluate staff; process memberships and upgrades; handle cash operations and returns; and support merchandising, safety, and parking lot duties as part of a collaborative team.

Qualifications

• 6 months retail experience including operating front-end equipment AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates and ensure policy adherence
• Provide direction and guidance on member service and handle issues per guidelines
• Recruiting, hiring, scheduling, coaching, and evaluating associates
• Communicate membership information and process memberships and upgrades
• Oversee cash handling, returns, and cash office procedures

Skills

Retail experience

Cash register operation

Customer service

Team supervision

Tools

Cash registers

Job description

Sam's Club in West Jordan, UT is seeking a front-end supervisor to assist management in supervising associates, guiding member service approaches, and ensuring compliance with company policies and procedures.

You will recruit, hire, schedule, coach, and evaluate staff; process memberships and upgrades; handle cash operations and returns; and support merchandising, safety, and parking lot duties as part of a collaborative team.