Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Nashua (NH); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

401(k)

Job summary

A retail company is looking for a full-time Customer Service Supervisor in Nashua. The role involves supervising store operations and associates while maximizing sales through effective training. Candidates should have at least 1 year of supervisory experience in retail and must be willing to work a flexible schedule. Key benefits include growth opportunities and competitive pay, ensuring a supportive and diverse workplace environment.

Qualifications

• Minimum 1 year of supervisory experience in a retail environment.
• Strong interpersonal skills with a positive attitude.
• Ability to work full-time including nights and weekends.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Maximize sales through training and coaching.
• Ensure exceptional customer service and safety.

Skills

Supervisory experience

Interpersonal skills

Ability to work flexible hours

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a full‑time Customer Service Supervisor or full‑time Selling Floor Supervisor. As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping‑stone to a management role within our expanding organization.

Benefits

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15‑30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Key Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front‑end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Requirements

• At least 1 year of supervisory experience within an off‑price, big box, or specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule including nights, weekends, and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

Compensation

Base Pay: $17.00–$19.00 per hour

Location

00101 – Nashua

51 Gusabel Avenue, 03063

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.