Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Rumford (RI); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Medical, Dental, and Vision Coverage

Paid Time Off

401(k)

Job summary

Burlington Stores, Inc. is looking for a Full-Time Customer Service Supervisor in Rumford, Rhode Island. This vital role involves supervising various store functions while ensuring exceptional customer service. The ideal candidate will have at least one year of supervisory experience, strong interpersonal skills, and a commitment to fostering a diverse team environment.

Applicants should be prepared to work flexible hours, including nights and weekends. The position offers a competitive pay rate of $18 - $20 per hour, along with various employee benefits and growth opportunities.

Qualifications

• At least 1 year of supervisory experience within an off‑price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full‑time schedule including nights, weekends, and holidays.

Responsibilities

• Supervise all store functions and associates.
• Maximize sales results through training and coaching.
• Cultivate a diverse culture based on teamwork.

Skills

Strong interpersonal skills

Positive and engaging attitude

Supervisory experience

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping‑stone to a management role within our expanding organization. Are you a self‑starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

Burlington Core Values

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Burlington Benefits

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15-30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Key Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front‑end operations to ensure all customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive community relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Requirements

• At least 1 year of supervisory experience within an off‑price, big box, or specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule including nights, weekends and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as ability to stand and walk for extended periods of time

Base Pay: $18 - $20 per hour.

Location: 00034 - East Providence. Address: 60 Newport Ave. Route 1, Zip Code 02916.

Position Type: Regular Full‑Time. Posting Number: P1-1077101-4.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.