Retail Front End Specialist: Cashier & Customer Service

Cary Fine Wine, Inc.; Cary (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans (medical, dental, Rx

401(k) and retirement plans

Disability & life insurance

Job summary

Total Wine & More is hiring a front-end team member in Cary, NC to deliver fast, friendly checkout experiences and responsive customer service. You will handle transactions, answer questions, promote loyalty programs, and maintain store cleanliness and safety standards.

Roles may also include sales associate or merchandiser duties. The position supports a dynamic, customer-centric environment with opportunities for training in wine and spirits products.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of work experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work flexible schedule including evenings and weekends.

Responsibilities

• Process transactions, verify identification, handle payments, and promote loyalty programs.
• Greet customers, provide product information, and build relationships.
• Bag purchases and ensure accuracy during checkout.
• Learn wine, spirits, and beer products to answer questions confidently.

Skills

Customer service

Retail experience

Team player mindset

Flexible schedule

Positive attitude

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is hiring a front-end team member in Cary, NC to deliver fast, friendly checkout experiences and responsive customer service. You will handle transactions, answer questions, promote loyalty programs, and maintain store cleanliness and safety standards.

Roles may also include sales associate or merchandiser duties. The position supports a dynamic, customer-centric environment with opportunities for training in wine and spirits products.