RETAIL FOOD MANAGER - NORTHEASTERN UNIVERSITY - BOSTON

Chartwells Higher Education Dining Services; Boston (MA); On-site; USD 82,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Education is seeking a self-motivated Retail Food Service Manager I at Northeastern University in Boston. You will advise the day-to-day operations and financial success of multiple retail locations while upholding contract guidelines, the Health Department’s regulations, company standards for quality, freshness, and presentation.

With Chartwells’ growth trajectory, there’s immense potential to lead, implement policies, train associates, and drive customer satisfaction in a

Qualifications

• B.S. Degree or A.A. Degree plus three years of related experience preferred.
• One to three or more years of retail operational foodservice management experience preferred.
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation.
• P&L accountability and contract‑managed service experience is desirable.
• Experience with cash retail operations.
• Retail marketing experience highly desirable.
• Supervisory, leadership, management and coaching skills.
• Good communication skills both written and verbal.
• Ability to communicate on various levels to include management, customer and associate levels.
• Knowledge of financial, budgetary, accounting and computational practices.
• Proficient computer skills to including various computer programs, Microsoft Office programs, e‑mail and the Internet.

Responsibilities

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our associates
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains associates in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
• Communicates effectively with all team members, clients and students
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Skills

Retail foodservice management

P&L accountability

Cash handling

Communication skills

Supervisory/leadership

Knowledge of food and catering trends

Education

B.S. Degree or A.A. Degree plus three years of directly related experience preferred

Tools

Microsoft Office

Job description

Salary: $82,000 - $85,000

Other Forms of Compensation: Full Benefits, PTO, and 401K

At over 300 college & universities around the country, Chartwells Higher Education is re‑inventing the on‑campus dining experience. We are challenging the norm and setting new standards by investing in high‑tech, food‑infused social spaces that bring people together to promote meaningful relationships and interactions. We are food‑forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Chartwells Higher Educationis seeking a self‑motivated individual for the role of aRetail Food Service Manager IatNortheastern University in Boston. In this role, you will advise the day‑to‑day operations and financial success of multiple retail foodservice locations. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation.

With Chartwells rapid growth trajectory, there’s immense potential for you to advance authoritatively and make an immediate impact on our food service operations.

Key Responsibilities:

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our associates
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains associates in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
• Communicates effectively with all team members, clients and students
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications:

• B.S. Degree or A.A. Degree plus three years of directly related experience preferred
• One to three or more years of retail operational foodservice management experience preferred, depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract‑managed service experience is desirable
• Experience with cash retail operations
• Retail marketing experienceishighly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal
• Ability to communicate on various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices
• Proficient computer skills to including various computer programs, Microsoft Office programs, e‑mail and the Internet

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug‑free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Chartwells HE

CINDY SCHOENFELD