Retail Floor Supervisor - Lead Sales & Brand Experience

ALOHA Collection Inc.; Waikoloa (HI); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Flex spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

ALOHA Collection Inc. is seeking a Floor Supervisor to lead the sales floor, coach the team, and ensure a positive customer experience.

You will drive sales, monitor merchandising, and uphold brand standards in a fast-growing lifestyle brand with Hawaiian roots. The role requires 2+ years in retail sales or supervision, a reliable and organized approach, and the ability to work evenings, weekends, and holidays.

Qualifications

• 2+ years retail sales or supervisory experience.
• Ability to drive sales and meet targets in a retail setting.
• Must have a high school diploma or equivalent.
• Flexible schedule including evenings and weekends.
• Must be able to work nights and holidays as required.

Responsibilities

• Lead the sales floor during shifts, directing team activities and priorities.
• Engage with customers to understand needs and drive sales.
• Coach sales associates on product knowledge and service.
• Maintain floor appearance, merchandising, and brand standards.
• Handle customer questions and returns with friendly resolution.
• Track sales and communicate goals to the team.
• Assist with stock and backroom organization.
• Participate in inventory counts and counts accuracy.
• Assist with opening/closing procedures including cash handling.
• Report team performance and issues to Assistant Manager.
• Serve as manager on duty during assigned shifts.

Skills

Communication

Team coaching

Customer service

POS familiarity

Organized

Education

High school diploma or equivalent

Tools

POS systems

Job description

ALOHA Collection Inc. is seeking a Floor Supervisor to lead the sales floor, coach the team, and ensure a positive customer experience.

You will drive sales, monitor merchandising, and uphold brand standards in a fast-growing lifestyle brand with Hawaiian roots. The role requires 2+ years in retail sales or supervision, a reliable and organized approach, and the ability to work evenings, weekends, and holidays.