Retail Floor Leader & Sales Coach

Shinola; Los Angeles (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401k with company match

Employee assistance program (EAP)

Pet Insurance

Merchandise discounts

Complimentary employee watch

Paid Time-off: Corporate Holidays

Job summary

Shinola is seeking a Retail Assistant Manager in Los Angeles tolead on-floor customer experiences, coach sales associates, and support operations. You will drive personal and team sales through relationship-building and strong communication.

The role requires flexibility, nightly and weekend availability, and a focus on store standards, policy compliance, and timely reporting. Shinola offers robust benefits and growth within a premium goods brand.

Qualifications

• Strong leadership presence and ability to coach on the shop floor.
• Proven ability to meet and exceed personal sales goals through relationship building.
• Comfort improving processes and delivering feedback in the moment.

Responsibilities

• Lead on-the-floor to drive exceptional customer experiences.
• Set and model standards for visual merchandising and store standards.
• Support Store Manager with coaching, development, and conflict resolution.
• Own daily financial reporting and store updates.
• Enforce company programs, policies and procedures.
• Ensure adherence to Time & Attendance policies.

Skills

Leadership

Customer service

Coaching

Communication

Flexibility

Job description

Shinola is seeking a Retail Assistant Manager in Los Angeles tolead on-floor customer experiences, coach sales associates, and support operations. You will drive personal and team sales through relationship-building and strong communication.

The role requires flexibility, nightly and weekend availability, and a focus on store standards, policy compliance, and timely reporting. Shinola offers robust benefits and growth within a premium goods brand.