Retail Floor Leader: Lead Team & Elevate Service

W2B Skechers USA Retail, LLC; Sevierville (TN); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Discounts

Flexible schedule

On-the-job training

Career advancement

Job summary

Skechers is seeking a proactive Key Holder to support daily store operations in Sevierville, TN. You will supervise opening and closing tasks, guide staff, and ensure customers leave with a positive, personalized fit and shopping experience.

In this entry-level management role, you will contribute to sales goals, mentor team members in customer service and retail operations, and participate in maintaining Skechers’ premium store environment.

Qualifications

• High school diploma or equivalent preferred but not required.
• Experience in retail leadership roles is a plus.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Customer Service Management: Deliver expert advice on Skechers products and ensure customers have a great experience.
• Retail Leadership: Oversee daily operations, opening/closing procedures, and maintain premium store standards.
• Team Leadership: Mentor team members in entry-level retail tasks and sales activities.
• Sales and Goals: Help achieve store and individual targets through effective selling techniques.

Skills

Customer service

Communication

Leadership

Mentoring

Problem solving

Education

High school diploma

Job description

Skechers is seeking a proactive Key Holder to support daily store operations in Sevierville, TN. You will supervise opening and closing tasks, guide staff, and ensure customers leave with a positive, personalized fit and shopping experience.

In this entry-level management role, you will contribute to sales goals, mentor team members in customer service and retail operations, and participate in maintaining Skechers’ premium store environment.