Retail Floor Leader | Flexible Schedules & Mentorship

Skechers USA Retail, LLC; Houston (TX); On-site; USD 22,578 - 23,956; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

Career advancement

On-the-job training

Job summary

Skechers USA Retail, LLC is seeking a Key Holder (Floor Leader) in Houston to oversee daily store operations and mentor a team in delivering exceptional customer service. This entry-level management role supports sales goals and maintains Skechers’ premium shopping environment.

The role offers flexible scheduling, competitive pay, employee discounts, and opportunities for career advancement within a global brand. Training is provided to strengthen leadership and customer service skills.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.

Skills

Customer service

Leadership

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a Key Holder (Floor Leader) in Houston to oversee daily store operations and mentor a team in delivering exceptional customer service. This entry-level management role supports sales goals and maintains Skechers’ premium shopping environment.

The role offers flexible scheduling, competitive pay, employee discounts, and opportunities for career advancement within a global brand. Training is provided to strengthen leadership and customer service skills.