Retail Floor Leader - Flexible Schedule & Training

Skechers USA Ltd.; Norfolk (VA); Hybrid; USD 24,000 - 26,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Friends and Family discounts

Job summary

Skechers is seeking a dependable Key Holder in Norfolk to oversee daily store operations, supervise the floor, and mentor sales associates. This entry-level leadership role focuses on delivering excellent customer service while supporting sales goals and maintaining Skechers’ premium store environment.

The position offers on-the-ground training, opportunities for advancement within Skechers, and a chance to grow with a global brand renowned for comfort technology and stylish products.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication skills

Organizational skills

Leadership

Education

High school diploma or equivalent

Job description

Skechers is seeking a dependable Key Holder in Norfolk to oversee daily store operations, supervise the floor, and mentor sales associates. This entry-level leadership role focuses on delivering excellent customer service while supporting sales goals and maintaining Skechers’ premium store environment.

The position offers on-the-ground training, opportunities for advancement within Skechers, and a chance to grow with a global brand renowned for comfort technology and stylish products.