Retail Floor Leader — Flexible Schedule & Discounts

Skechers; Durham (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Product discounts

Flexible schedules

Training

Career advancement

Interview benefits

Job summary

Skechers is seeking a proactive Floor Leader (Key Holder) to support store operations and mentor team members in a fast-paced retail environment. You will oversee opening/closing, guest experiences, and daily leadership duties that keep the store premium and welcoming.

You will engage customers with product knowledge, drive sales, and ensure merchandising standards. This entry-level management role offers growth into broader Retail Management within a global brand.

Qualifications

• Experience in retail leadership preferred.
• Strong customer service and communication skills.
• Ability to manage store operations and inventory.

Responsibilities

• Customer Service Management: Deliver expert advice and ensure customers have a great experience.
• Retail Leadership: Oversee daily store operations, open/close procedures, and security compliance.
• Team Leadership: Mentor staff to grow in entry-level retail roles including service and sales.
• Sales and Goals: Help achieve store targets through effective selling techniques.
• Store Operations: Execute merchandising, restock products, and maintain cleanliness.
• Retail Supervisor Duties: Manage stock and coordinate with management on operational needs.
• Problem Solving: Identify and resolve in-store challenges to smooth customer experience.

Skills

Customer service

Team leadership

Retail operations

Sales skills

Communication skills

Education

High school diploma or equivalent

Job description

Skechers is seeking a proactive Floor Leader (Key Holder) to support store operations and mentor team members in a fast-paced retail environment. You will oversee opening/closing, guest experiences, and daily leadership duties that keep the store premium and welcoming.

You will engage customers with product knowledge, drive sales, and ensure merchandising standards. This entry-level management role offers growth into broader Retail Management within a global brand.