Retail Floor Lead: Team Leader & Customer Experience

Vuori; Schaumburg (IL); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous discount & Industry Perks

Paid Time Off

Wellness & Fitness benefits

Job summary

A leading athletic apparel company is seeking a Retail Store Floor Lead in Schaumburg, Illinois. The role involves leading the sales team, fostering customer relationships, and ensuring an exceptional shopping experience. Responsibilities include daily store operations, motivating team members, and maintaining high customer service standards. Candidates should have strong organizational and communication skills and be available for flexible shifts. Generous benefits like health insurance and a competitive pay structure are offered.

Qualifications

• Available for morning/evening shifts, 5 days a week including weekends.
• Demonstrated ability to build relationships with customers.
• Proven record of customer service and handling customer concerns.

Responsibilities

• Lead the team in day-to-day store operations.
• Motivate sales team to achieve goals in a commission environment.
• Forge relationships with customers regarding products.

Skills

Customer service expertise

Strong organizational skills

Excellent communication skills

Ability to prioritize multiple tasks

Leadership qualities

Job description

A leading athletic apparel company is seeking a Retail Store Floor Lead in Schaumburg, Illinois. The role involves leading the sales team, fostering customer relationships, and ensuring an exceptional shopping experience. Responsibilities include daily store operations, motivating team members, and maintaining high customer service standards. Candidates should have strong organizational and communication skills and be available for flexible shifts. Generous benefits like health insurance and a competitive pay structure are offered.