Store Floor Leader — Customer Experience Maestro

SKIMS; Chicago (IL); On-site; USD 47,733 - 67,984; Full time

Benefits offered by this job

Competitive Pay with a performance-based Bonus structure

401(k) plan

Generous employee discount

Paid Time Off

Comprehensive Health, Dental, Vision, and Life Insurance Plans

Mental Health benefits

Paid Parental Leave

Employee Referral Bonus Program

Job summary

A leading apparel brand in Chicago is looking for an Assistant Store Leader focused on Customer Experience. In this role, you will partner with the Store Leader, ensuring high standards of service and driving team performance in a fast-paced environment. You will provide coaching and support to elevate customer interactions and sales. This opportunity includes competitive pay and benefits, offering a path for career growth in a vibrant retail setting.

Qualifications

• 2–4 years of retail leadership experience with a strong focus on sales floor leadership.
• Proven ability to drive high levels of customer engagement and conversion.
• Strong understanding of sales KPIs and data-driven insights.

Responsibilities

• Lead the store with a Customer Obsessed mindset.
• Drive sales results by coaching the team on product knowledge.
• Set clear behavior expectations and motivate your team.

Skills

Customer engagement

Sales leadership

Coaching

Problem-solving

Interpersonal skills

Job description

A leading apparel brand in Chicago is looking for an Assistant Store Leader focused on Customer Experience. In this role, you will partner with the Store Leader, ensuring high standards of service and driving team performance in a fast-paced environment. You will provide coaching and support to elevate customer interactions and sales. This opportunity includes competitive pay and benefits, offering a path for career growth in a vibrant retail setting.