Part-Time Retail Floor Lead: Elevate Customer Experience

Abercrombie & Fitch; Westlake (OH); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

A Global Team of People Who'll Celebr/

Job summary

Abercrombie & Fitch Co. in Westlake, OH is seeking a part-time Key Lead to supervise the sales floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and team achievement of daily sales.

The role requires strong customer focus, communication, and the ability to balance multiple tasks while maintaining brand standards; weekend availability is required and hours vary weekly.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Experience leading groups or teams is preferred.

Responsibilities

• Perform opening and closing routines.
• Operate Point of Sale systems and process transactions.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and conduct inventory control.
• Represent the Abercrombie & Fitch brand and culture.

Skills

Customer focus

Interpersonal skills

Communication skills

Brand knowledge

Leadership potential

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Westlake, OH is seeking a part-time Key Lead to supervise the sales floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and team achievement of daily sales.

The role requires strong customer focus, communication, and the ability to balance multiple tasks while maintaining brand standards; weekend availability is required and hours vary weekly.