Retail Floor Lead: Customer Experience & Sales Coach

A&F Stores, Inc.; Geneva (IL); Hybrid; USD 20,002 - 28,488; Part time

Benefits offered by this job

Competitive incentives

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. in Geneva, Illinois, is hiring a Key Lead responsible for enhancing customer experiences and managing store operations. This role requires guidance to the team and engagement in driving sales through exceptional service.

Ideal candidates will have retail experience, a strong customer focus, and excellent interpersonal skills. This position offers competitive compensation starting at $17.60 per hour, plus opportunities for career advancement.

Qualifications

• 1 year of retail experience preferred.
• Experience in leading groups or teams preferred.
• Retail supervisory/management experience is not required.

Responsibilities

• Ensure customers receive quality in-store experience.
• Act as Floor Supervisor providing guidance.
• Drive store performance through customer experience.

Skills

Customer focus

Exceptional interpersonal skills

Strong communication skills

Knowledge of current fashion trends

Education

High School Diploma/G.E.D.

Job description

A&F Stores, Inc. in Geneva, Illinois, is hiring a Key Lead responsible for enhancing customer experiences and managing store operations. This role requires guidance to the team and engagement in driving sales through exceptional service.

Ideal candidates will have retail experience, a strong customer focus, and excellent interpersonal skills. This position offers competitive compensation starting at $17.60 per hour, plus opportunities for career advancement.