Retail Floor Lead: Customer Experience Champion

Abercrombie & Fitch Co.; Hilliard (OH); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr/

BeYOU

Descrizione del lavoro

The Key Lead is responsible for ensuring all customers receive quality in-store experience on the sales floor. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively and sales goals are met.

As part of the store leadership team, you will open/close routines, operate POS, fulfill omni-channel orders, maintain product knowledge, build visual displays, analyze reports, protect assets, and uphold

Competenze

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading teams is a plus.
• Maintain a strong customer focus and exceptional communication.
• Demonstrate knowledge of current fashion trends and brand values.
• Energetic, outgoing, and assertive with initiative and adaptability.

Mansioni

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Conoscenze

Retail supervision

Customer focus

Communication skills

Team leadership

Formazione

High School Diploma or GED

Strumenti

POS systems

Descrizione del lavoro

The Key Lead is responsible for ensuring all customers receive quality in-store experience on the sales floor. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively and sales goals are met.

As part of the store leadership team, you will open/close routines, operate POS, fulfill omni-channel orders, maintain product knowledge, build visual displays, analyze reports, protect assets, and uphold