Retail Floor Lead: Brand & Customer Experience

Abercrombie & Fitch; Grapevine (TX); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Job summary

Abercrombie & Fitch in Grapevine, Texas is seeking a part-time Key Lead responsible for ensuring quality in-store customer experiences. This role acts as the Floor Supervisor, guiding Brand Reps and Stock Associates, aimed at driving sales through exceptional service.

Ideal candidates will possess a strong customer focus, exceptional interpersonal and communication skills, and knowledge of fashion trends. The position offers competitive incentives, including a quarterly sales bonus and merchandise discount.

Qualifications

• 1 year of retail experience is preferred.
• Experience in leading groups or teams is preferred.
• Retail supervisory/management experience is not required.

Responsibilities

• Act as the Floor Supervisor to ensure quality customer experience.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience and team achievement.

Skills

Exceptional interpersonal skills

Strong communication skills

Knowledge of current fashion trends

Customer focus

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch in Grapevine, Texas is seeking a part-time Key Lead responsible for ensuring quality in-store customer experiences. This role acts as the Floor Supervisor, guiding Brand Reps and Stock Associates, aimed at driving sales through exceptional service.

Ideal candidates will possess a strong customer focus, exceptional interpersonal and communication skills, and knowledge of fashion trends. The position offers competitive incentives, including a quarterly sales bonus and merchandise discount.