Retail Floor Lead & Brand Coach (Sales & Visuals)

Abercrombie & Fitch Spain, SL; Baltimore (MD); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Career advancement opportunities

Brand affiliate opportunity

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to maintain daily store operations and drive performance on the sales floor. You will coach teams, ensure quality customer experiences, and uphold brand values.

The role focuses on opening/closing routines, POS operation, omni-channel fulfillment, and maintaining visual displays, with a strong emphasis on customer focus and teamwork.

Qualifications

• High School Diploma/ GED preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Energetic/outgoing/assertive

Initiative

Adaptability

multitasking/detail-oriented

Team leadership experience

Retail experience

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to maintain daily store operations and drive performance on the sales floor. You will coach teams, ensure quality customer experiences, and uphold brand values.

The role focuses on opening/closing routines, POS operation, omni-channel fulfillment, and maintaining visual displays, with a strong emphasis on customer focus and teamwork.