Retail Sales Floor Associate – Customer Experience

The TJX Companies, Inc.; Radnor Township (PA); Sur place; USD 19 000 - 20 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) contributions

Health insurance

Résumé du poste

Homesense at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience across our store, while adhering to operations, merchandising, and loss-prevention standards.

Flexibility to work in multiple areas helps support our business needs. Team members model customer service, engage with customers, and promote credit/loyalty programs, while maintaining a clean, organized sales floor and safe store environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsabilités

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Connaissances

Customer service

Communication

Organization

Multi-tasking

Physical ability

Description du poste

Homesense at The TJX Companies, Inc. is seeking team members to deliver a highly satisfying customer experience across our store, while adhering to operations, merchandising, and loss-prevention standards.

Flexibility to work in multiple areas helps support our business needs. Team members model customer service, engage with customers, and promote credit/loyalty programs, while maintaining a clean, organized sales floor and safe store environment.