Retail Facility Lead — Nights & Weekends

Goodwill Industries of the Inland Northwest; Colville (WA); On-site; USD 23,000 - 32,000; Full time

Job summary

Goodwill Industries of the Inland Northwest in Colville, WA seeks an Operations Supervisor for a busy Goodwill retail facility. You will assist facility management, follow guidelines, and supervise teams, with open availability including nights and weekends.

A valid driver's license and auto insurance, plus background and driving record checks, are required. This role entails ensuring customer service, safety, and quality standards, maintaining records, and managing personnel in the store and

Qualifications

• High school diploma or GED is required.
• Minimum of six months related experience and/or training.
• Valid driver license with personal auto insurance is required.
• Must pass background and driver record check.

Responsibilities

• Provide outstanding customer service.
• Assist customers and donors in a timely and courteous manner.
• Ensure the facility and surrounding premises are neat, clean, and free of safety hazards.
• Ensure safety procedures are understood and followed by all employees.
• Train and evaluate employees in a thorough, organized, and timely manner.
• Ensure proper management of personnel assigned to the store.
• Maintain all store records.
• Interact with customers and ensure excellent customer service.
• Ensure quality control standards meet Goodwill's high standards of operations.
• Follow all policies, procedures, and directives of Goodwill.

Skills

Customer service

Leadership

Safety compliance

Education

High school diploma or GED

Job description

Goodwill Industries of the Inland Northwest in Colville, WA seeks an Operations Supervisor for a busy Goodwill retail facility. You will assist facility management, follow guidelines, and supervise teams, with open availability including nights and weekends.

A valid driver's license and auto insurance, plus background and driving record checks, are required. This role entails ensuring customer service, safety, and quality standards, maintaining records, and managing personnel in the store and