Retail Facilities Coordinator - Multi-Site Ops

PGA TOUR Superstore; Roswell (GA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

PGA TOUR Superstore in Roswell, GA is seeking a Facilities Coordinator to oversee day-to-day facilities operations across our retail stores, SSC, and CCC. You will manage repairs, maintenance tickets, asset data in ServiceChannel, and coordination with vendors to ensure timely resolution and high service levels.

The role requires strong vendor management, multi-site coordination, and a solid understanding of HVAC, electrical, and plumbing systems.

Qualifications

• Minimum of 5+ years of facilities coordination or facilities management experience, preferably supporting multi-site retail or corporate environments.
• Strong customer service skills when working with third-party contractors, vendors, and Associates.
• Experience with HVAC, electrical, and plumbing systems; read and interpret construction drawings and specifications.

Responsibilities

• Assist with the day-to-day execution of facilities operations across the Retail portfolio.
• Assign repair and maintenance tickets to internal facilities team for triage.
• Monitor work order queues to ensure timely assignment, completion, communication, and resolution of facility-related requests.
• Support the entry of all assets into ServiceChannel.
• Review vendor quotes and proposals for scope and pricing accuracy.
• Validate completed work against scope before ticket closure.
• Follow and apply established SOPs, department policies, and service standards.
• Maintain accurate documentation and reporting for work orders, vendor activity, preventative maintenance, and facilities metrics.
• Support special projects and additional duties as assigned in support of the Manager, Facilities & Special Projects.

Skills

Facilities coordination

Customer service

Vendor management

Project coordination

Tools

ServiceNow

ServiceChannel

Smartsheet

Coupa

Asana

Microsoft Office

Job description

PGA TOUR Superstore in Roswell, GA is seeking a Facilities Coordinator to oversee day-to-day facilities operations across our retail stores, SSC, and CCC. You will manage repairs, maintenance tickets, asset data in ServiceChannel, and coordination with vendors to ensure timely resolution and high service levels.

The role requires strong vendor management, multi-site coordination, and a solid understanding of HVAC, electrical, and plumbing systems.