Retail Experience Specialist | Flexible Schedule

The TJX Companies, Inc.; Town of Orchard Park (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays/vacation/sick

Job summary

HomeGoods at The TJX Companies, Inc. seeks a customer-focused associate to deliver a highly satisfying shopping experience in a fast-paced store environment in Orchard Park, NY.

You will engage customers, process purchases, and promote loyalty programs while maintaining a clean, organized sales floor. The role requires excellent communication, ability to multi-task, and flexibility to support business needs, including lifting items as part of daily duties.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Job description

HomeGoods at The TJX Companies, Inc. seeks a customer-focused associate to deliver a highly satisfying shopping experience in a fast-paced store environment in Orchard Park, NY.

You will engage customers, process purchases, and promote loyalty programs while maintaining a clean, organized sales floor. The role requires excellent communication, ability to multi-task, and flexibility to support business needs, including lifting items as part of daily duties.