Retail Experience Specialist — Customer & Merch

The TJX Companies, Inc.; Montgomery (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

The TJX Companies, Inc. is seeking a Customer Service Associate at the HomeGoods Montgomery, AL location. You will engage with customers to deliver a highly satisfying shopping experience, process sales and returns, and maintain an organized store environment.

You will be expected to promote credit and loyalty programs and participate in store-wide initiatives. A flexible schedule, strong communication, and attention to detail are essential for success in this role.

Qualifications

• Excellent customer service skills and a positive attitude.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Model established customer experience practices with customers.
• Accurately process purchases and returns and assist with loyalty programs.
• Maintain store cleanliness and recover merchandise as needed.
• Support loss prevention and safety policies.
• Collaborate with team to meet store goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Physical ability

Job description

The TJX Companies, Inc. is seeking a Customer Service Associate at the HomeGoods Montgomery, AL location. You will engage with customers to deliver a highly satisfying shopping experience, process sales and returns, and maintain an organized store environment.

You will be expected to promote credit and loyalty programs and participate in store-wide initiatives. A flexible schedule, strong communication, and attention to detail are essential for success in this role.