Retail Experience Specialist

Finish Line; Okemos (MI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Finish Line is seeking an enthusiastic Associate to support daily store operations and deliver outstanding customer service in a fast-paced retail environment. You will help drive sales, manage inventory, and collaborate with teammates to maintain visual merchandising and store standards.

The role requires flexible availability, excellent communication, and a customer-first mindset. Join a team dedicated to DEI and providing an engaging shopping experience for every guest.

Qualifications

• Experience in retail or similar role with sales targets preferred.
• Strong customer-centric approach and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

POS systems

Tools

POS systems

Job description

Finish Line is seeking an enthusiastic Associate to support daily store operations and deliver outstanding customer service in a fast-paced retail environment. You will help drive sales, manage inventory, and collaborate with teammates to maintain visual merchandising and store standards.

The role requires flexible availability, excellent communication, and a customer-first mindset. Join a team dedicated to DEI and providing an engaging shopping experience for every guest.