Retail Experience Specialist

Finish Line; San Juan (PR); On-site; USD 123,000 - 167,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

DEI initiatives

Job summary

The Finish Line is seeking an Associate to join our retail team in a fast-paced store environment. You will assist with daily operations and deliver exceptional customer experiences, shaping the store's success and contributing to the company's growth.

This role emphasizes customer service, sales attainment, and teamwork, with opportunities for growth and involvement in a dynamic work setting. Availability on weekends and holidays is expected to support store needs.

Qualifications

• Experience in retail or similar role.
• Customer-centric mindset and service focus.
• Strong communication and collaboration skills.
• Willingness to work flexible hours including weekends/holidays.
• Proficiency with POS systems and basic math.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of service.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in daily operations including inventory, visual merchandising, shipments, and stock maintenance.
• Collaborate with team to achieve store goals and adhere to policies, health and safety regulations.
• Carry out additional duties and projects as required.

Skills

Customer service

Communication

Flexibility

Teamwork

Attention to detail

Tools

POS Systems

Job description

The Finish Line is seeking an Associate to join our retail team in a fast-paced store environment. You will assist with daily operations and deliver exceptional customer experiences, shaping the store's success and contributing to the company's growth.

This role emphasizes customer service, sales attainment, and teamwork, with opportunities for growth and involvement in a dynamic work setting. Availability on weekends and holidays is expected to support store needs.