Retail Experience & Merchandising Specialist

The TJX Companies, Inc.; City of Rome (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. operates Marshalls and other off-price brands in the United States. This role focuses on delivering a highly satisfactory customer experience, maintaining a clean store, and supporting various areas as needed to meet business needs.

You will engage customers, process transactions accurately, promote loyalty programs, and contribute to store safety and loss-prevention efforts. A flexible schedule and strong teamwork are essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with all customers.
• Maintain a clean and organized store environment and follow procedures.
• Ring purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Assist in store recovery and safety compliance.

Skills

Customer service

Communication

Multitasking

Organizational skills

Flexibility

Teamwork

Retail experience

Job description

The TJX Companies, Inc. operates Marshalls and other off-price brands in the United States. This role focuses on delivering a highly satisfactory customer experience, maintaining a clean store, and supporting various areas as needed to meet business needs.

You will engage customers, process transactions accurately, promote loyalty programs, and contribute to store safety and loss-prevention efforts. A flexible schedule and strong teamwork are essential.