Retail Experience Leader: Inspire Teams, Elevate Service

Best Buy; Brentwood (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Retail Experience Supervisor in Brentwood, TN to lead the team in delivering outstanding customer experiences. You’ll focus on positive employee experiences, skill development, and performance management to drive store results.

You’ll monitor store performance against goals, guide your team, and collaborate with other leaders to drive growth and improvements. The role requires flexible scheduling and a passion for people.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
• Previous experience in sales, customer service or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership experience

Sales experience

Teamwork

Flexible schedule

Job description

Best Buy is seeking a Retail Experience Supervisor in Brentwood, TN to lead the team in delivering outstanding customer experiences. You’ll focus on positive employee experiences, skill development, and performance management to drive store results.

You’ll monitor store performance against goals, guide your team, and collaborate with other leaders to drive growth and improvements. The role requires flexible scheduling and a passion for people.