Retail Experience Lead: Inventory & Guest Care

Broad River Retail; Charlotte (NC); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Salary range $38,000-$40,000

Medical, dental, vision insurance

Paid time off

401K matching contribution

40% employee discount

Job summary

Join Broad River Retail as a Retail Experience Manager in Charlotte, NC. You will oversee daily store operations, collaborate with teams to enhance guest experiences, and ensure accurate inventory processes.

This role is pivotal in supporting business results and requires strong leadership and communication skills. With a focus on operational excellence, you'll ensure a vibrant workplace, participate in ongoing training, and uphold high standards in customer service.

Qualifications

• Prior retail office manager experience is preferred.
• Strong interpersonal communication skills are essential.
• Ability to multitask and stay organized in a fast-paced environment.
• A positive attitude and passion for customer service are vital.

Responsibilities

• Act as key holder to open/close the store.
• Complete cycle counts promptly as inventory captain.
• Participate in weekly retail store meetings.
• Ensure amazing guest experience presented to each guest.

Skills

Retail office management

Interpersonal communication

Problem solving

Customer service

Multitasking

Basic math skills

Job description

Join Broad River Retail as a Retail Experience Manager in Charlotte, NC. You will oversee daily store operations, collaborate with teams to enhance guest experiences, and ensure accurate inventory processes.

This role is pivotal in supporting business results and requires strong leadership and communication skills. With a focus on operational excellence, you'll ensure a vibrant workplace, participate in ongoing training, and uphold high standards in customer service.