Store Operations Lead: Sales & Guest Experience

Eddie Bauer, Inc.; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Eddie Bauer, Inc. seeks a Supervisor in Charlotte, NC to support the management team, drive sales, and maintain a visually appealing store. You will mentor associates and model the brand values in daily interactions.

You will handle POS duties, assist with merchandising, and collaborate across teams to deliver exceptional customer experiences. Flexibility for evenings and weekends is required, with occasional travel to other store locations as needed.

Qualifications

• Supervisory experience in a high-volume apparel environment is preferred.
• Proven track record of exceeding sales and performance targets.
• Flexible availability, including evenings and weekends.
• May travel occasionally to other store locations.

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty using company tools.
• Be a role model to team members for the customer experience.
• Support store standards for merchandising and operations.
• Be accountable for assigned tasks and results.
• Learn all aspects of the business and share ideas to drive the business.
• Create a great work environment with a positive and professional attitude.
• Perform POS transactions on designated shifts and supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Competitive spirit

Team player

Urgency

Adaptable

Self-motivated

Job description

Eddie Bauer, Inc. seeks a Supervisor in Charlotte, NC to support the management team, drive sales, and maintain a visually appealing store. You will mentor associates and model the brand values in daily interactions.

You will handle POS duties, assist with merchandising, and collaborate across teams to deliver exceptional customer experiences. Flexibility for evenings and weekends is required, with occasional travel to other store locations as needed.