Retail Experience Lead - Customer Service & Merchandising

The TJX Companies, Inc.; Baraboo (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays

Bereavement leave

Job summary

The TJX Companies, Inc. operates TJ Maxx stores, Marshalls and more, offering a fast-paced retail environment in Baraboo, WI. Join our team to deliver outstanding customer experiences and contribute to a supportive store culture.

Responsibilities include handling transactions, promoting loyalty programs, and maintaining merchandising standards while collaborating with teammates to ensure a safe and efficient store.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Model and promote customer experience best practices with customers and colleagues.
• Ring purchases/returns accurately and handle transactions per procedures.
• Promote credit and loyalty programs and support loss prevention standards.
• Assist in store recovery and maintain cleanliness standards throughout the day.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Job description

The TJX Companies, Inc. operates TJ Maxx stores, Marshalls and more, offering a fast-paced retail environment in Baraboo, WI. Join our team to deliver outstanding customer experiences and contribute to a supportive store culture.

Responsibilities include handling transactions, promoting loyalty programs, and maintaining merchandising standards while collaborating with teammates to ensure a safe and efficient store.