Retail Experience Lead

Best Buy; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Benefits package

Job summary

Best Buy in Chesterfield VA is hiring a Retail Experience Supervisor to lead a team and drive customer experiences. You will focus on coaching staff, meeting store goals, and delivering great service in a dynamic retail environment.

The role requires leadership experience or prior shift lead experience, sales or customer service background, teamwork, and flexibility to work holidays, nights and weekends. One year in consumer electronics is preferred.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• One year of consumer electronics industry experience (preferred).

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership

Sales experience

Customer service

Teamwork

Flexible schedule

Job description

Best Buy in Chesterfield VA is hiring a Retail Experience Supervisor to lead a team and drive customer experiences. You will focus on coaching staff, meeting store goals, and delivering great service in a dynamic retail environment.

The role requires leadership experience or prior shift lead experience, sales or customer service background, teamwork, and flexibility to work holidays, nights and weekends. One year in consumer electronics is preferred.