Retail Experience Leader: Drive Growth & Customer Experience

Best Buy; Los Angeles (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Los Angeles seeks a Retail Experience Supervisor to lead the sales floor, inspire employees, and deliver exceptional customer experiences. You’ll focus on employee development, performance management, and aligning store performance with company goals.

You’ll guide a team through shift leadership, adapt to a flexible schedule including holidays and weekends, and drive growth through coaching and teamwork.

Qualifications

• 1 year of leadership experience or 6 months as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership

Customer service

Teamwork

Flexible schedule

Job description

Best Buy in Los Angeles seeks a Retail Experience Supervisor to lead the sales floor, inspire employees, and deliver exceptional customer experiences. You’ll focus on employee development, performance management, and aligning store performance with company goals.

You’ll guide a team through shift leadership, adapt to a flexible schedule including holidays and weekends, and drive growth through coaching and teamwork.