Retail Experience Lead

Best Buy; Estero (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Estero, FL is seeking a Retail Experience Supervisor to lead store teams and inspire exceptional customer experiences. You will coach employees, monitor performance, and steer activities toward company goals to drive growth and improve results.

You’ll develop talent, recognize achievements, and work with other store leaders to share insights and best practices. A background in retail or consumer electronics and the ability to work a flexible schedule are preferred.

Qualifications

• 1 year of leadership experience or 6 months as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed

Skills

Leadership experience

Customer service

Team collaboration

Consumer electronics experience

Job description

Best Buy in Estero, FL is seeking a Retail Experience Supervisor to lead store teams and inspire exceptional customer experiences. You will coach employees, monitor performance, and steer activities toward company goals to drive growth and improve results.

You’ll develop talent, recognize achievements, and work with other store leaders to share insights and best practices. A background in retail or consumer electronics and the ability to work a flexible schedule are preferred.