Retail Experience Associate — Elevate Customer Service

Finish Line; Fresno (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Dynamic environment

DEI initiatives

Job summary

The Finish Line in Fresno is seeking a friendly Associate to support daily store operations and deliver outstanding customer experiences. You will help shape the store's success and contribute to our company’s growth in a lively retail setting.

Responsibilities include improving the customer journey, driving sales, managing inventory, and collaborating with teammates to meet targets while maintaining safety standards. Weekend availability is required.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets.
• Customer-centric mindset focused on delivering memorable shopping experiences.
• Strong communication and collaboration skills in fast-paced environments.
• Willingness to work flexible hours, including weekends and holidays.
• Tech-savvy with basic math and familiarity with POS systems.

Responsibilities

• Create an exceptional customer experience by addressing needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in inventory, visual merchandising, shipment workflow, and store maintenance.
• Collaborate with team to achieve store goals while following policies and safety rules.
• Handle additional duties as required.

Skills

Retail experience

Customer service

Communication

Flexibility

Tech familiarity

Job description

The Finish Line in Fresno is seeking a friendly Associate to support daily store operations and deliver outstanding customer experiences. You will help shape the store's success and contribute to our company’s growth in a lively retail setting.

Responsibilities include improving the customer journey, driving sales, managing inventory, and collaborating with teammates to meet targets while maintaining safety standards. Weekend availability is required.