Retail Associate: Elevate Customer Experience & Sales

R551US The Finish Line, Inc.; Clinton Charter Township (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is looking for an Associate to support daily store operations and deliver outstanding customer experiences. You will help shape store success and contribute to company growth in a fast-paced retail environment.

You will work to drive sales, manage merchandise, and provide excellent service, while adhering to policies and safety standards. Weekend and holiday availability is required, with opportunities for growth and development.

Qualifications

• Experience in retail or similar role.
• Passion for delivering outstanding customer service.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

Flexibility

POS systems

Tools

POS systems

Job description

The Finish Line, Inc. is looking for an Associate to support daily store operations and deliver outstanding customer experiences. You will help shape store success and contribute to company growth in a fast-paced retail environment.

You will work to drive sales, manage merchandise, and provide excellent service, while adhering to policies and safety standards. Weekend and holiday availability is required, with opportunities for growth and development.