Retail Experience Associate | Customer Service & Discounts

The TJX Companies, Inc.; Poplar Bluff (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Credit union

Referral bonuses

Job summary

Marshalls in Poplar Bluff is hiring a store associate to deliver an excellent customer experience. You will engage with customers, operate registers, promote credit and loyalty programs, and help maintain a clean, organized sales floor.

The role requires strong communication, multi-tasking, and reliability with a willingness to work a flexible schedule. The position contributes to a team-focused, loss-prevention aware environment at this Marshalls location.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Participates in store safety, cleanliness, and shrink-reduction initiatives.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Teamwork

Job description

Marshalls in Poplar Bluff is hiring a store associate to deliver an excellent customer experience. You will engage with customers, operate registers, promote credit and loyalty programs, and help maintain a clean, organized sales floor.

The role requires strong communication, multi-tasking, and reliability with a willingness to work a flexible schedule. The position contributes to a team-focused, loss-prevention aware environment at this Marshalls location.